bz88 Privacy Policy

1. Introduction

Welcome to bz88. This Privacy Policy explains how bz88 ("we", "us", or "our") collects, uses, stores, and discloses information about you when you use our website at https://bz88.today and any related services, games, or features we provide (collectively, the "Platform").

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our services.

bz88 is an internationally operated online gaming platform serving players across Bangladesh. We take data protection seriously and are committed to handling your personal information with transparency, care, and in full compliance with applicable data protection standards.

2. Information We Collect

In order to provide you with a safe, personalised, and fully functional gaming experience on bz88, we collect several categories of information. These are detailed below.

Personal Identification Information

• Full name and username registered on bz88
• Email address and phone number
• Date of birth (used to verify you are 21 years of age or older, as required by our platform)
• Residential address (city, district, or region within Bangladesh, e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Government-issued ID details when required for identity verification (KYC)

Financial and Transaction Information

• Payment method details, including mobile wallet identifiers for bKash, Nagad, Rocket, and Upay
• Deposit and withdrawal history on the Platform
• Wagering activity, game participation records, and bonus usage history

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers and mobile network information
• Pages visited, session duration, click patterns, and referral source

3. How We Use Your Information

bz88 uses the information we collect for legitimate purposes directly related to providing and improving our gaming services. Specifically, we use your data to:

• Create and manage your bz88 account, including verifying your identity and age (21+)
• Process deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard, and other supported payment methods
• Deliver personalised game recommendations, promotions, and bonus offers relevant to cricket betting, slots, and live casino games
• Provide customer support and respond to your enquiries or complaints
• Comply with responsible gaming obligations, including monitoring for problem gambling indicators and enforcing the 21+ age restriction
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other unlawful activities on our Platform

4. Sharing Your Information

bz88 does not sell, rent, or trade your personal data. We may share your information with third parties only in the following limited circumstances:

• Service Providers: Third-party companies that assist us in operating the Platform, such as payment processors (bKash, Nagad, Rocket), IT infrastructure providers, fraud prevention services, and customer support tools. These providers are contractually obligated to keep your data confidential and may only use it to deliver the service we have engaged them for.
• Legal and Regulatory Requirements: We may disclose your information when required by law, court order, or regulatory request, including cooperation with anti-money-laundering (AML) and know-your-customer (KYC) compliance frameworks.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections.
• Safety and Security: We may share data with relevant parties to protect the rights, property, or safety of bz88, our players, or the public, including sharing information to prevent, detect, or investigate fraud or illegal activity.

We require all third parties to implement appropriate technical and organisational security measures to protect your personal data and treat it with at least the same level of confidentiality as bz88 does.

5. Cookies and Tracking Technologies

bz88 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device that helps us recognise you on return visits, remember your preferences, and analyse how our Platform is used.

We use the following categories of cookies on the bz88 Platform:

Cookie Categories

• Strictly Necessary Cookies: These are essential for the Platform to function correctly. They enable core features such as account login, session management, and secure payment processing. Without these cookies, certain services cannot be provided.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our Platform, which pages are most visited, and where users experience difficulties. This data is used in aggregate form and does not identify individual users.
• Functional Cookies: These allow the Platform to remember your choices — such as language preference, preferred currency display, and game settings — to provide a more personalised experience on future visits.

You may control or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may impair the functionality of certain sections of the bz88 Platform, including login and payment features.

6. Data Retention

bz88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. In practice, this means we retain account information for the duration of your active account and for a reasonable period thereafter, in line with applicable regulatory requirements.

Transaction records and financial data may be retained for a longer period where required by anti-money-laundering (AML) regulations or other applicable financial compliance rules. When your data is no longer required, we securely delete or anonymise it so it can no longer be associated with you.

7. Your Rights Over Your Data

As a bz88 player, you have certain rights regarding the personal data we hold about you. These include:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data (sometimes called the "right to be forgotten"), subject to our legal retention obligations.
• Right to Object to Processing: You have the right to object to our processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: Where technically feasible, you may request to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified data requests within a reasonable timeframe. We may need to verify your identity before processing your request to protect the security of your account.

8. Payment Data and Financial Security

bz88 supports a range of popular payment methods suited to the Bangladesh market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major international card networks (Visa, Mastercard). All payment-related data is handled in accordance with the highest available security standards. We do not store full card numbers, CVV codes, or mobile banking PINs on our servers.

All financial transactions on the bz88 Platform are protected by SSL encryption in transit. Our payment infrastructure is designed to prevent unauthorised access and to ensure that every deposit and withdrawal you make is processed securely. If you ever suspect unauthorised activity on your bz88 account, please contact our support team immediately at [email protected].

9. Children's Privacy

bz88 is strictly an adults-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records.

We may use age verification mechanisms during the registration and KYC process to ensure compliance with the 21+ requirement. All players are required to provide accurate date-of-birth information when creating a bz88 account.

10. Changes to This Privacy Policy

bz88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Platform.

Your continued use of the bz88 Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bz88 handles your personal data, please do not hesitate to get in touch with our dedicated support team. We aim to respond to all data-related enquiries promptly and professionally.

Email: [email protected] — Our support team is availableand ready to assist you with any privacy-related matters, account data requests, or general enquiries about how we keep your information safe on the bz88 Platform.